Average Reviews:
(More customer reviews)I purchased one of these modems and Comcast would not allow me to use it with their digital voice service. I filed a complaint with the better business bureau, but again was told by the vice president of the digital voice division that it cannot be used even though they installed the same modem for me to use their service.
Comcast is working with Motorola to come out with self install kits so you cannot use your own EMTA unit until that process is completed.
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Product Description:
Latest on the agenda is the Motorola SBV5220, a combination modem and phone adapter, equipped with an integrated Lithium-ion battery back-up, providing up to eight hours of battery back-up in the event of a power outage in the home. Comcast wants to make sure that you don't go calling bitching around when the power goes out and your VoIP phone doesn't work. The SBV5220 serves as a single device connecting customers to their digital voice and high-speed Internet services. The SBV5220 can power up to two phone lines in the home using standard RJ-11 connectors. The eMTA can connect to a computer through either a 10/100Base-T Ethernet or a USB data port.
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